Privacy Statement

We respect your privacy, and promise to use any information we hold about you in a safe and responsible way. By shopping with us, you are agreeing to our Privacy Policy, in particular, our use of your information, as outlined below. We control information we have collected about you that is relevant to your account. This includes:

> Your order history with us
> Your purchasing habits with us

We will use your information in the following ways:

Marketing
We may contact you with promotions we think might interest you, as part of our market research, either by mail, telephone or email.

Third Party Marketing
We may share your details to third parties whose offers we think might interest you

Training
We randomly monitor calls made to our Customer Services for training. This information will not be used for any other purpose.

If you do not want us to use your information for third party marketing purposes, please contact:

By post:
Head of Information Technology
James Gray
TB Davies
Loft Depot Home Shopping
Penarth Road
Cardiff
CF11 8TD

Or by contacting us on sales@loft-depot.com unsubscribing from the mailing list or calling 08450 647 647

Any information we collect about customers browsing and buying habits is used to improve the TB Davies group websites and the products and services offered to our customers. It also assists us with the detection and prevention of fraud.

We will collect information from you when processing your orders and we will automatically collect information such as your browser IP address to make shopping with us easier.

We will use cookies (electronic tags) to monitor your browsing and buying habits on our site, for example, which pages are visited, and whether they are purchased from.

Information we hold about you is securely stored electronically. Personal information is encrypted to protect against fraud.

Our courier service will have selected access to your details for delivery purposes only.

Should you require any further information, or have any questions about Data Protection, please contact:

By post:
Head of Administration
John Jackson
TB Davies
Loft Depot Home Shopping
Penarth Road
Cardiff
CF11 8TD